Troubleshooting method to solve QuickBooks Error 3371

QuickBooks has become a part of robust accounting software programs throughout the years. The reason is that it is far better user-friendly than its competitors and offers a variety of functionalities that are frequently tailored to certain industries. This is certainly true for QB Desktop, which, in spite of the availability of online competitors, remains popular among small and medium-sized enterprises.

The quantity of unintentional mistakes that desktop users experience at various stages of the software is a disadvantage of using it.
In this article, we will walk you through QuickBooks error 3371 and its variants, as well as learn about the effective steps to resolve them.

QuickBooks Error 3371: Meaning

Error code 3371 QuickBooks is the series of issues that occur when QB is unable to load licensing data. These problems are usually caused by installation troubles on the desktop computer running QuickBooks. The following are the many Quickbooks error 3371 status codes:

  • Error code 3371
  • Status Code 111118, Error 3371
  • Status Code 1 Error 3371

All of the issues listed above occur when QB is unable to establish licensing properties, with the most likely reason being data loss or file corruption necessary to access the relevant information.

Reasons for the Occurrence of QB Error 3371

Although all the QB issues are outlined along with a general reason, users must still determine the exact cause of failure. The following are some of the specific causes in which users may experience Quickbooks error 3371.

  • Certain QuickBooks files, such as qbregistration.dat, are inaccessible or corrupted.
  • There is a possibility that the Microsoft MSXML file cannot be executed.
  • Moreover, it is not possible to retrieve or confirm the licensing information.

The file qbregistration.dat includes information about the QB license. It is generated using the user’s license and product number. The file must be generated each time QuickBooks Desktop is launched. It is only possible if Microsoft MSXML can open the file.

Signs of Error 3371 QB

When a user encounters any QB issue, a pop-up in the foreground displays the particular reason why QuickBooks could not load. The following are some of the signs that users may witness if they encounter Quickbooks error 3371 or one of its variants.

  • If there is an error code 3371, it will be displayed together along with a specific status code.
  • As a result of this fatal mistake, users will not be able to access the company files and other data.
  • Moreover, inputs delivered by a keyboard or mouse may lag for certain users.
  • Also, users may potentially face system crashes in severe circumstances.

Troubleshooting methods to resolve QB Error 3371

The troubleshooting method for diagnosing and resolving the issue is mostly concerned with repairing damaged files and restoring the lost data. To effectively resolve Quickbooks error 3371, execute the instructions in the same order:

Method 1: Upgrade the Windows operating system

Installation of QB desktop may fail or get corrupted in case the most recent Windows updates are not installed on your system. Make sure that the Windows are up to date to the recent version.

The instructions for installing the Windows update are as follows:

  • At first, select the ‘Windows icon’ option.
  • Then, select ‘All Programs, which is to be preceded by  ‘Windows Update.’
  • Last, simply click ‘Install QuickBooks’ after completing the updates.

In most cases, the problem is fixed after using the first technique. In case, the issue remains after attempting the first option, move on to other troubleshooting solutions.

Method 2: Rename the Entitlement file and delete the ECML file

Several people have claimed that they were able to resolve the Quickbooks error 3371 by rebuilding the entitlement file. However, in order to reconstruct the file, you must first erase it manually.

  • First, to open the Run window, press the ‘Windows’ and ‘R’ keys simultaneously.
  • Then, enter ‘C:\ Programdata\ Intuit\Entitlement Client\ v8’ in the ‘Run’ box and hit the ‘Enter’ button. This will launch a folder containing the file ‘EntitlementDataStore.ecml.’

Please note that if the folder holding the Entitlement file does not open, change v8 in the preceding path to v6.

  • You need to right-click on the ecml file and then choose ‘Delete.’
  • To confirm the deletion of the selected file, click ‘Yes.’
  • Now launch QuickBooks and navigate to the Company file.
  • At last, adhere to the on-screen directions to re-register the QB software.

Method 3: Install the most recent update

If the problem persists after you have completed the preceding procedures, you must carry out the following simple measures.

  • At first, install the most recent Windows updates, then press the Start key button.
  • Following that, choose all apps and then update your Windows.
  • Then select the update option and click it to check for new updates.
  • Once successfully updated, you must reinstall QuickBooks.

Method 4: Get the QB Tool Hub and make use of Quick fix My Program

  • First, the user must exit all the QuickBooks programs.
  • Then, on your system, install the Quickbooks tool hub
  • After that, pick the Quick Fix My Program option.
  • Followed by choosing installation issues and locating for Error 3371 to resolve the error.
  • When you’re finished, click the OK button.
  • At last, launch QB and navigate to the data file.

In order to reconstruct the damaged file, this program will automatically fix licensing, validity, and registration difficulties in the QuickBooks desktop.

Method 5: Execute the QB install diagnostic tool from the tool hub software

  • First, on your server computer, launch the Quickbooks tool hub software.
  • After that, go to Installation Issues and select QB Install Diagnostic Tool, then launch it. Now, let the tool run for a few minutes.
  • When the utility is finished, you are required to restart your computer.


We believe we have mentioned every possible troubleshooting method to resolve Quickbooks error 3371. In case you encounter any issue or the problem still persists, you can connect with the technical team for further assistance.

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